Incredible hotel. The staff speaks reasonable English. The level of service is amazing, in every aspect you can think of. The room (city+river view) had amazing view, was spacious, well equippped, and the bath is amazingly big and luxurious-not comparable to anythinh I have ever seen, even in 5☆ hotels. Good location near metro if you need. Had a conference across the river-10 minutes didi drive there, very convenient. Amazing diversed breakfast with local and western food. Overall highly recommended.
Eran
ตุลาคม 2567
Rooms were big and spacious. Very comfortable. Staff was very friendly! Very beautiful hotel!
Cindy
พฤศจิกายน 2566
Excellent location. Beautiful interior design. Super friendly and helpful staff. Robin and Roy have made my stay a good memory in HangZhou.
Xu
มกราคม 2568
Diner buffet
Theng
ตุลาคม 2567
Thank you so much for the wonderful stay at your hotel. I'd like to especially commend Oliver and Ella at the front desk for their exceptional service. They were both incredibly friendly and went above and beyond to ensure we had a comfortable stay. Highly recommended!
蘇健平
กันยายน 2566
Very luxurious hotel, all amenities and luxuries exceed expectations, overlooking a charming lake. Many thanks and appreciation to all hotel staff, Mr. Grace and Mr. Niole.
Abdulrahman
สิงหาคม 2567
Great people, beautiful City, central location. Staff was fantastic and friendly.
Cindy
เมษายน 2567
Breakfast is rich , all staff members are friendly and polite always willing and rushing to help . Hotel design is really beautiful. It’s unique. You could refer to it as the golden globe. Concierge is always available and kindly offering help both Checkin and check out they helped with the bags. I loved the Sauna and steam room so much, very clean and comfortable. Swimming pool is a bit relatively small but very clean and comfortable. The rooms are big enough and well equipped with complete amenities. They are also cleaned daily without question . Room service restaurant is also really good . You should try it sometime .
Irene
ตุลาคม 2564
Many thanks to Ms.Candice,she arranged a big room for me and also free upgrade a river view room.She was very friendly and helpful,it was a nice trip for me.
Xiao
กรกฎาคม 2566
Location is great and back door connecting to Outlet for shopping.
Budyman
พฤษภาคม 2567