InterContinental Hangzhou ICC by IHG

Incredible hotel. The staff speaks reasonable English. The level of service is amazing, in every aspect you can think of. The room (city+river view) had amazing view, was spacious, well equippped, and the bath is amazingly big and luxurious-not comparable to anythinh I have ever seen, even in 5☆ hotels. Good location near metro if you need. Had a conference across the river-10 minutes didi drive there, very convenient. Amazing diversed breakfast with local and western food. Overall highly recommended.

The building is amazing, and the location is good. Byredo cosmetics in the shower.

Excellent location, beautiful structure of the building, near the beautiful river and the shopping area. All staff are provided excellent service to provide your needs.

Thank you so much for the wonderful stay at your hotel. I'd like to especially commend Oliver and Ella at the front desk for their exceptional service. They were both incredibly friendly and went above and beyond to ensure we had a comfortable stay. Highly recommended!

Very luxurious hotel, all amenities and luxuries exceed expectations, overlooking a charming lake. Many thanks and appreciation to all hotel staff, Mr. Grace and Mr. Niole.